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Training

Custodial Technician Training Program

» Team Cleaning

» Train the Trainer

Restroom Cleaning

Sponsored by Kaivac	» Case Studies

Facilities

Sponsored by Kaivac and ProTeam

» Facility Focus

» Hospitality Facility Case Studies
» Education Facility Case Studies
» Health Care Facility Case Studies

» Industry Leaders Review

» In-House Cleaning Operations Benchmarking Survey Report

BSC Cleaning

» Contract Cleaning Benchmarking Survey Report

» Contractor Success

» Industry Leaders Review

Carpet Care

Sponsored by Cleaning Management Institute®

» Tennant Company Commercial Carpet Care Tip of the Month: Carpet Care Equipment for a Clean Carpet

Hard Floor Care

Sponsored by Cleaning Management Institute®	» Case Studies
	» Betco's Tip of the Month: Top Scrubbing for Increased Productivity
	» NCL Floor Care Tip of the Month: RUBBER FLOORS – PROTECTING YOUR FLOORING INVESTMENT
	» Kent Vacuum Tip of the Month: Use vacuums with HEPA filtration to improve IAQ and overall health

Productivity

» Procter & Gamble Professional™ Productivity Tip of the Month:
Save time and money with proactive carpet extraction

Green Cleaning

» CM/Spotlight on Green Cleaning

» Case Studies

» O'Dell Corporation Green Supplies Tip of the Month: Could Your Organization Become a Green Power Partner?

» Advance Green Cleaning Equipment Tip of the Month: GS-42 from Green Seal certifies green cleaning processes and equipment

» NCL "Green" Cleaning Tip of the Month: Controlling MRSA Outbreaks from an Environmental Cleaning Perspective

» Betco's Green Cleaning Tip of the Month: $$$ Saving Green $$$

CMM POLL ARCHIVE

Past CMM Online Polls

These are not scientific surveys. The results are not representative and are open to manipulation by groups or individuals with an interest in the outcome.

»	Is the CRI Seal of Approval program beneficial for professional carpet cleaners?

»	Hot water or OP/VLM cleaning: Which is best?

»	Should specialized projects be outsourced?

»	Should government regulate mold work?

»	Which if these Top 10 stories had the most impact on the JanSan industry?

»	Which is best for carpet cleaning: Liquids or powders?

»	The new Democratic majorities in Congress are planning to increase the federal minimum wage to $7.25 an hour. This increase would:

»	How important is high heat in carpet cleaning?

»	Is the 'green cleaning' movement good for carpet cleaning?

»	This is the season of the big JanSan trade shows. Do you believe that trade shows are helpful to your JanSan organization?

»	Carpet or hard floors: Which is best?

»	Classroom or on-the-job training: Which is best?

»	When it comes to green cleaning products, which of the following concerns you the most?

»	Should professional cleaners be licensed?

»	Zone or Team Cleaning®: Which is better?

»	Do you think triclocarban and other antibacterial additives should be eliminated from most cleaning chemicals?

»	Men or women: Who are the better cleaners?

»	The recently proposed green cleaning guidelines for all New York State schools recommend the use of only cold water in all cleaning — including for carpet cleaning. Do you agree with the recommendation?

»	Employee uniforms: Good business practice?

»	Green certification: Is it really worthwhile?

»	What is your opinion of Green Seal’s Green Cleaning Services standard? After voting, please email additional comments to Senior Editor Jim Fazzone.

»	How do your cleaning chemical costs compare to early 2005?

»	Association membership: Is it beneficial?

»	Is pre-employment drug testing a good business practice?

»	Which of the 2005 Top 10 CM e-News Daily™ stories do you think will have had the most impact on the future of the JanSan industry?

»	What do you think was the most important JanSan issue of 2005?

»	What's best for commercial carpet care?

»	What would you like to see from CM e-News Daily^TM in 2006? After you vote, please send any additional comments to News Editor Katy Coleman.

»	Are you in favor of unionization?

»	Is your cleaning operation prepared for disasters?

»	How do you think Hurricane Katrina will most affect staffing in the JanSan industry?

»	What percentage of your staff are non-native english speakers?

»	On average, how often do you replace major cleaning equipment (vacuums, floor machines, etc.)?

»	Does your facility use maintenance management software?

»	What is the best way to motivate employees?

»	Does your cleaning operation employ either a pre-hiring or ongoing substance abuse testing program?

»	Do you believe facility satisfaction is a realistic evaluation of your cleaning performance?

»	What do you think about the new ISSA end-user membership program?

»	When Green Seal certification for contract cleaners becomes available, will you:

»	Does your cleaning operation utilize green cleaning chemicals and practices?

»	What type of information do you look for in a trade publication such as CM/Cleaning & Maintenance Management magazine?

»	What is the most important facet of a successful training program?

»	With the holiday season and increased traffic approaching, how many labor hours — in the form of new employees, temporary staff, overtime hours, etc. — will you add to your weekly workforce?

»	What type of cleaning system does your operation utilize?

»	Does your cleaning operation use paradichlorobenzene/para block urinal deodorizers in the facilities it maintains?

»	With more than a month of summer left, which seasonal service adds the most value to your cleaning program?

»	If asked to compare typical cleaning operations in the United States with other 1st world countries, would you say:

»	Do you think that union organizing is beneficial to the JanSan industry?

»	When purchasing cleaning chemicals, which of the following is the most important to you?

»	Who should be responsible for the prevention of slip and fall accidents?

»	In light of the economy, are you:

»	How valuable have industry seminars been to the operation of your business?

»	How often do you inspect your cleaning closets?

»	As a cleaning professional, which of the following concerns you most in your business?

»	When are your workers most productive?

»	How often do owners or managers generally try to promote their cleaners to higher positions?

»	In the two years since 9/11, how has the general level of security in the buildings you clean changed?

»	In-house facility professionals: How many full-time equivalent employees does your cleaning department have?

»	Are you planning to implement a new type of cleaning method in the next year?

»	What do you see as the biggest problem facing in-house facility management?

»	Do you think the ISSA should open its membership to end-user cleaning professionals?

»	Do you provide any of your employees with a company vehicle to commute to and from accounts?

»	Do you believe having a certification increases the value of a cleaning professional?

»	Are you planning to make a major capital purchase in 2003?

»	Does sentencing of criminals to janitorial work as part of a community service sentence demean or hurt in some other way the cleaning profession?

»	Will day cleaning – cleaning while occupants are in the building – grow in popularity across all building and business types in the coming year?

»	Do you expect to add employees, remain stagnate, or reduce the size of your cleaning company’s or department’s workforce in the next year?

»	Would you, or does your company, hire someone who has been convicted of a felony crime?

»	Is on-the-job stress a problem?

»	Do you use the Internet or cleaning industry software for work?

»	Are abuses of the US Family Medical Leave Act (FMLA) a problem for your cleaning department or company?

»	Are you, or your staff, responsible for grounds maintenance, including lawn care?

»	Do you screen potential employees for criminal background or mental aptitude before hiring?

»	As a cleaning supervisor, boss or contractor, are you under more pressure than you were a year ago to clean more space with the same or a reduced budget?

»	Is your department/company unionized or have the employees been approached recently by a union trying to organize them and are still considering it?

»	Have you lost at least one account to a national cleaning firm contracting for all of the account's locations?

»	Is employee retention or employee recruitment the top problem your company faces?

»	Do you purchase environmentally-friendly, so-called "green", cleaning chemicals?

»	Have you reduced your departmental or company spending as a direct or indirect result of the September 11 terrorist attacks on the Pentagon and World Trade Center?

»	Are you or your workers responsible for some aspects of facility security as a result of the September 11 terrorist attack?

»	Do you take steps to improve indoor air quality at the places you clean or is this not a concern for you and your cleaners?

»	Do you conduct background checks on employees before hiring them?

»	Have you taken steps to reduce energy usage while cleaning?

»	Do you have an employee safety program?

»	Is the repeal of OSHA's ergonomic standard a good thing?

»	Who services your equipment?

»	Do you use cleaning products or equipment that are ISO certified?

»	Have you had to raise pay rates considerably because of difficulty in finding workers?

»	Compared with other cleaners in your area, the rates you charge are:

»	Does your facility use a team-cleaning approach?

»	Have you ever bought jansan equipment or supplies online?

CMM COMMUNITY

CMM RESOURCE CENTER

CM i-Focus

»	Education Facilities, sponsored by Kaivac and ProTeam
»	Green Cleaning
»	Restroom Cleaning, sponsored by Kaivac Cleaning Systems
»	Productivity
»	Carpet Care, sponsored by Cleaning Management Institute®
»	Hard Floor Care, sponsored by Cleaning Management Institute®

Tips

Cleaning for Health^®	Commercial Carpet Care
Facilities Carpet Care	Floor Care
Green Cleaning	Green Cleaning Equipment
Green Supplies	Greening Your Facility
MRSA	No-Touch Cleaning
Productivity	Technology
The Great Debate	Vacuums

Events

National Conferences ISSA BSCAI ASHES APPA NFMT	Other Event Links IICRC Courses CarpetClasses.com Cleaning Management Institute Critical Issues Online Seminar Series Online Seminar: 10 Tips on Sustainability

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Bookstore

www.CMIBookstore.com offers titles in the following categories:
Custodial Technician Training Program	Business and Management
General Cleaning	Hard Floor Care
Restroom Cleaning	Safety
Sales and Marketing	Spanish Language Products
Specialty Cleaning	Stone/Tile Surface Care

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